On occasions the FtSec/WtSec will need access to the list of Members to confirm the status of the Owner entering the Trial/Test
In the screen 'Trial Enter Details' (and 'Test Enter Details) there is a link for every entry 'Members'
This link will be displayed only when a record for that Owner exists in the Membership records.
FTMS will seek to match the email address in the Owner record with the email address in the Member record.
Hover over the link to view the Member status.